Human Resources

Your greatest asset may be the people who work within your company. When the last employee has gone home for the day, the computers, desks, equipment, by themselves, will be useless until the next business day when your staff returns.

Chapters

• Chapter 1: Why Have Written Human Resource (Personnel) Policies? - Every business needs human resource/personnel policies to spell out what is expected of the employee – employer relationship. Avoid confusion and potential legal action against your business by putting them in writing.
• Chapter 2: Human Resource Policy - An example of a Human Resource policy statement – tailored to fit your business, it protects both employer and employee by making clear what is required of your employees, and what they can expect from you in return.
• Chapter 3: Temporary/Contract Hires Vs. Permanent - Like the idea of “try before you buy”? A temporary or contract worker may be just the thing for your business. Here is a comparison of temps and permanent hires to help you sort out which is right for you.
• Chapter 4: Recruiting, Selecting & Hiring Someone - The hiring process can be a daunting one. Attracting the “right” applicants, screening for compatibility with the job and your company, and the legal issues surrounding a new hire are all important considerations for a business owner looking to expand his or her staff. Read on for advice on this crucial aspect of running a successful business.
• Chapter 5: Benefits - Benefits are an important part of both attracting and retaining employees. Some are required by law, while others are “perks” offered by you, the employer. This chapter discusses benefit categories in terms of what are required, their approximate costs, and ways to save money while still offering competitive packages.
• Chapter 6: Performance Management - The relationship with your employees does not end when the ink on the contracts dries. Performance management is a vital part of keeping your business running smoothly. Follow these steps to help you develop a performance management model that works for your company.
• Chapter 7: Employee Retention and Motivation - After all the rigors of the hiring process, you’ve found the right person for the job. Now how do you get them to stay? Far from the “carrot and stick” approach, true motivation comes from the employees themselves. Here are some thoughts on employee retention and solving the issue of motivation.
• Chapter 8: Discipline - Though the word discipline often conjures negative connotations, in the business world in can be a tool for improving performance as well as correcting behavior. Read on for ways to use discipline effectively in your business, from using positive consequences to what to do if you need to terminate an employee.
• Chapter 9: Employment Laws - If you wanted to get into the nitty gritty of employment law, you’d have gone to law school, right? Be that as it may, all business owners should at least have a working knowledge of the kinds of laws that protect both their businesses and their employees. This chapter covers some of the major requirements of federal and state employment law, but as always, will not replace the specialized knowledge of a good labor lawyer.
• Chapter 10: Additional HR Resources - Groups like the Small Business Administration and SCORE are great resources for small business owners. Here are a few other places to look for help with your human resources needs.

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